Keep Your Customers
Boost Revenue
With L10 it's easy to get your customers' opinions and use them for improving your business. And thereby raising their loyalty to level 10.
L10 in 10 minutes
|
Keep Customers Longer |
|
|
Know Who Are Your Loyal Customers |
|
|
Know Where to Improve to Beat Your Competition |
|
|
Increase Your Referrals |
Yes, from NPS® to CES
How does NPS® work
How likely is it that you would recommend [brand] to a friend or colleague?
You've must have seen the 'How likely ..' question before. It's the widely used Net Promoter Score®, or NPS®. The NPS® measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs the world round.
(source: Net Promoter Network®)
Read more about NPS
How does CES work
The Customer Effort Score, or CES (developed by Gardner's Customer Contact Council) is a good measure to improve a company’s customer service. It’s an excellent metric to measure the perceived effort your processes take according to your customers.
Read more about CES
What our customers say.
Neque porro quisquam est qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit!
Sven ter VurenComCompany
Lorem idum neque porro quisquam est qui dolor sit amet, consectetur, adipisci velit!
John SmithKhao Kom Company
It's a bargain. Really!
Show In Euros €| NPS | CES | Survey/ months | Monthly price | |
| L10 | Yes | Yes | Unlimited | € 99 |
| Competitor A | Yes | No | Unlimited | € 224 |
| Competitor B | Yes | No | 10.000 | € 250 |
| NPS | CES | Survey/ months | Monthly price | |
| L10 | Yes | Yes | Unlimited | $99 |
| Competitor A | Yes | No | Unlimited | $ 224 |
| Competitor B | Yes | No | 10.000 | $ 250 |
